FAQs
We know wound care can feel overwhelming, that’s why we’re here to make it easier. Below are answers to the questions (FAQs) we hear most from patients just like you in St. Augustine, Florida.
Common Questions About Wound Care
What types of wounds do you specialize in?
Our team combines advanced therapies with compassionate care to address even the most challenging cases. By tailoring treatment plans to each patient’s unique needs, we focus not only on healing the wound but also on improving overall health and preventing future complications. At Wound Care St. Augustine, you’ll find both expertise and support on your journey to recovery.
Do I need a referral to make an appointment?
Simply call our clinic to schedule your visit. We proudly welcome new patients from St. Augustine and the surrounding Florida communities, making it easy to access the expert wound care you deserve.
What is hyperbaric oxygen therapy (HBOT)?
Hyperbaric Oxygen Therapy (HBOT) delivers concentrated oxygen in a pressurized environment, stimulating the body’s natural healing processes. This treatment increases oxygen flow to damaged tissues, helps fight infection, and supports faster recovery for chronic or non-healing wounds. At Wound Care St. Augustine, patients can access this advanced therapy in a safe, comfortable setting close to home.
Is wound care covered by insurance or Medicare?
We believe financial concerns should never stand in the way of healing. That’s why our staff is here to answer your questions, explain coverage details, and review any out-of-pocket costs up front. At Wound Care St. Augustine, our goal is to make the treatment process as transparent and stress-free as possible, so you can concentrate on getting better.
More Helpful Answers
How long does it take for a chronic wound to heal?
What should I bring to my first appointment?
Do you offer follow-up care after the wound heals?
Can I receive treatment if I’m homebound or need assistance?
Didn’t Find the Answer? Ask us Questions
Call us directly, submit a sample or email us!
St Augustine Address
St. Augustine, FL 32086
Contact Us
Call Us 24/7: (904) 342-5003
Working Time
Saturday - Sunday: Closed
At Wound Care St. Augustine, our mission is to provide advanced treatments, compassionate support, and personalized care that helps every patient heal with confidence. Don’t let a chronic or non-healing wound hold you back from living life to the fullest. Call our clinic today to schedule your appointment and take the first step toward faster, healthier healing.
Why Choose Wound Care St. Augustine? Because your healing deserves expert care, advanced therapies, and a compassionate team committed to your recovery. If you didn’t find the answer to your question in our FAQs, please don’t hesitate to reach out — our staff is here to provide the guidance and support you need.
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Kristen Calhoun7 days agoTrustindex verifies that the original source of the review is Google.
I cannot say enough about how amazing Wound Care of St. Augustine is! I was referred to Baptist South for wound care. They waiting a week to schedule an appointment that was medically necessary immediately, I called Wound Care St. Aug and I was seen that day. I was impaled by a cast iron wreath stand and had a 7 inch gaping wound and all 21 stitches had come out. Eterri is my wound care specialist and she is above and beyond! The wound is under my left buttock 7 inches into my groin. Eterri made me feel comfortable and independent to change my wound in between the two dates I have seen her every week for the past 6 weeks. She went above and beyond helping me with nutrition, understand why she is doing what she is doing, helping me with getting the products that I needed from insurance as well and what I needed to buy on my own. She told me what not to spend money on and was financially considerate as well! Eterri helped me become independent with changing my wound care so I did not have to rely on others. She practiced with me and gave me the most confidence that I could do this on my own. I will forever be grateful. Nicole works at the front desk and is so much more than a person that works at the front desk. She is compassionate, handled getting insurance to send me what I needed, always pleasant and encouraging, and light hearted knowing the patients that come there are very hurt. I love seeing how she treats older patients and their caregivers knowing she is doing it with so much love. There is a lot of fluidity in this office. It’s a joyous place to be and everyone reflects the same ideals respectfully and happily there. I was in so much pain and unable to take pain medication beyond Tylenol and Advil (codeine makes me sick). Eterri helped me with my primary doctor to get a non- narcotic medication called Torridol which made such a big difference in my comfort. After the ambulance ride, ER then urgent care and ER again I was only offered Vicodin. I thought I was going to black out from the pain. I had no idea there was something to help me through the most painful parts of my injury. My treatment was not just clinical, it was my overall health, constant support, completed with emotional and mental health to heal. It feels like a small town USA doctor office with an incredibly well built team. Please skip the big chains like Baptist and see the wonderful team at Wound Care St. Augustine!!! I promise!!!!Posted on Google![]()
Andre' Rowe10 days agoTrustindex verifies that the original source of the review is Google.
Everyone from the front desk to the wound specialist was extremely friendly and helpful.Did everything possible to make me feel right at home?Shared everything up frontPosted on Google![]()
liseetsa mann13 days agoTrustindex verifies that the original source of the review is Google.
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Robbie T14 days agoTrustindex verifies that the original source of the review is Google.
Very satisfied with the service provided & recommend highly to anyone needing foot care.Posted on Google![]()
Stephanie23 days agoTrustindex verifies that the original source of the review is Google.
the staff here are very nice and easy to get along with. they were legitimately concerned with my welfare and Doc was fantastic with helping my wounds healPosted on Google![]()
LeAnn Smithson30 days agoTrustindex verifies that the original source of the review is Google.
Great staff. Excellent, professional care. Their mission is to see you heal.Posted on Google![]()
E Wambolt39 days agoTrustindex verifies that the original source of the review is Google.
Fantastic place! I would highly recommendPosted on Google![]()
JOHN RENZULLI46 days agoTrustindex verifies that the original source of the review is Google.
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Sue McCowan51 days agoTrustindex verifies that the original source of the review is Google.
Terry started my wound care as a result of previous wound care facility making my wound worse and caused me to have an additional wound. She began my treatment and recently released me as completely healed. I cannot express how impressed I have been with Terry, and Nicole at the front desk. The facility is well equipped, meticulously maintained and extremely invested in my satisfaction with their approach. To say I am grateful is not enough - I would not hesitate to recommend them and this facility. My healing was more than satisfactory, and I am comfortable to return if I have another wound that needs their expertise.Posted on Google![]()
Lawrence Miller67 days agoTrustindex verifies that the original source of the review is Google.
Very professional and caring. Excellent job healing my wound.Posted on Google![]()
Brian Berg72 days agoTrustindex verifies that the original source of the review is Google.
Kortnie was my hyperbaric specialist. She was absolutely terrific, explaining every step along the way, making me feel very comfortable. I have had three sessions and I feel more clearheaded less fatigue. So far things are going very well.Posted on Google![]()
Millie Oyola-Diaz77 days agoTrustindex verifies that the original source of the review is Google.
Kortnie is amazing. She was kind, professional and caring.Posted on Google![]()
Larry Miller78 days agoTrustindex verifies that the original source of the review is Google.
Very caring and professional.Posted on Google![]()
Lisa Baker101 days agoTrustindex verifies that the original source of the review is Google.
I can’t say enough about this place. From the front desk who is Nicole and always friendly and helpful. To Kortni who administers the Oxygen therapy! She is so kind and caring and I feel the whole experience has been wonderfully healing! I’m doing 10 sessions of Oxygen therapy and it has been an amazing experience!Posted on Google![]()
Danny Smith102 days agoTrustindex verifies that the original source of the review is Google.
I recommend Wound Care of St Augustine! I did not think my lower leg wound would ever heal, but with there positive intervention and excellent care, I believe my ordeal is almost over. My wound started in June of 2025. I started with another wound care faciltiy in January of 2026. I worked with them for 4 months without any measurable success. On June 3, 2026, I started with Wound Care of St Augustine. Doc Saif did an extensive review of my wound and determined that I should have my wound dressed and examined 3 days a week. I was never seen this often at the previous wound care faciltiy. After two weeks I was reduced to 2 days a week and it appears after 2 weeks on this schedule, I may be released in one more week. I have seen measurable improvement and Doc Saif and the staff have been very supportive. I definitely recommend there office for wound care.Posted on Google![]()
Donald Colla103 days agoTrustindex verifies that the original source of the review is Google.
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Dedyaeh S109 days agoTrustindex verifies that the original source of the review is Google.
I am incredibly grateful to Physician Seif for his exceptional care and expertise. After waking up with what seemed like a minor spider bite, my condition rapidly deteriorated into a severe, painful skin infection (MRSA). I visited urgent care, my general practitioner, and a dermatologist, but despite multiple cultures and two rounds of antibiotics, my leg continued to worsen. I was terrified of losing my leg. Fortunately, a colleague recommended him. From my very first visit, it was clear he is a highly knowledgeable, compassionate, and skilled physician. He took over my wound care, treating me twice a week for almost 2 months. Unlike my painful experiences elsewhere, his treatments were gentle, precise, and highly effective. He truly treats his patients from the heart. Physician Seif saved my leg, and I highly recommend him to anyone seeking a dedicated, brilliant healer. Overall, highly recommend this wound care place where is everyone have a great customer services⭐⭐⭐⭐⭐Posted on Google![]()
Juan Jimenez114 days agoTrustindex verifies that the original source of the review is Google.
This place A1 not all wound care is created equal the staff is all wonderful and very thoughtful. Doc saif is a great person and was incredibly informative of my condition and the process ahead. 10/10 🙌, update I got discharged thank you doc saif 🙏Posted on Google![]()
John Brinson116 days agoTrustindex verifies that the original source of the review is Google.
Simply outstanding. For 4 months I had a wound on the rear of my lower left leg as a result of removal of a skin cancer. No matter what I did, including 2 courses of antibiotics, it would not heal. But the wound care docs treated it and after only 4 visits it healed. Amazing. Dr. Saif did a great job, and the office manager Nicole was very helpful.Posted on Google![]()
Joyce Taylor130 days agoTrustindex verifies that the original source of the review is Google.
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Joe Kirby142 days agoTrustindex verifies that the original source of the review is Google.
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melba hyatt146 days agoTrustindex verifies that the original source of the review is Google.
Love these folks. Great professionals!☺️💜 They are friendly and fun.Posted on Google![]()
Elmer Edwards151 days agoTrustindex verifies that the original source of the review is Google.
My visit at the wound center in St Augustine Florida was very nice and everyone was very helpful and very kind and generous I would recommend them to anyone it's a good place to goPosted on Google![]()
Jim Ches160 days agoTrustindex verifies that the original source of the review is Google.
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